History
Calamiteitenfonds Reizen (hereafter: Calamity Fund) was founded in 2000 to compensate consumers for the extra costs during their trip due to a catastrophe (natural disasters or molest (acts of war and comparable)).
Under its guarantee scheme, the Calamity Fund covers bookings made by consumers on the Dutch market with companies participating in the Calamity Fund.
On the Dutch market means that consumers should either be resident in the Netherlands, depart from the Netherlands or book on a .nl website of a participating company.

The Calamity Fund makes payments in case such consumers suffer financial loss when their travel company cannot or may not (fully) perform the agreed services due to a catastrophe or an impending catastrophe. Moreover, if the trip is terminated early, the Calamity Fund will reimburse the travel sum on a prorated basis as from the date the trip was terminated. For this guarantee, consumers pay a fee of € 2.50 per booking (maximum 9 persons per booking).

Funding of Calamity Fund
The guarantee provided by the Calamity Fund is funded through:

  1. The equity of the Calamity Fund itself.
  2. Consumer contributions.
  3. Reinsurance.

Regulations
Our regulations are only available in Dutch, because the Fund is established in the Netherlands and mainly focusing on Dutch speaking travelers. You may translate them using a translation tool of your choice. The Dutch version is always binding.

·       Guarantee scheme

·       Participants regulations

Interested in participating in the Calamity Fund?
Are you an EU/EFTA-based travel company operating in the Netherlands and wishing to become a participant in the Calamity Fund? Please be advised that the application form is not online. The procedure is as follows:

Please contact us by e-mail with your full company name and contact details.
Please attach:

  • Extract from Chamber of Commerce
  • Copy of insolvency policy (from insurer or guarantee fund) stating that the insurance also covers travelers living in The Netherlands.

After a quick review to verify that you meet our requirements, we will send you the application form.

Of course, we are happy to answer any questions you may have over the phone +31 10 414 68 45 or e-mail. You can also contact us via the contact form.